Terms and Conditions for City Guides Malaysia

Read these terms carefully before using Fynaluxor’s urban and local route guides. Accessing our services means you agree to these rules, which help ensure safety and clarity for everyone.

January 30, 2026

Acceptance of Terms

By using any part of the Fynaluxor website or guides, you confirm your agreement to these terms. If you disagree with any, please do not use our guides or online content. Jurisdiction is based on Malaysian law.

Definitions

Some terms used in these conditions are explained below for clarity:

  • ‘User’ refers to anyone accessing or using the site, guides, or related information provided by Fynaluxor.
  • ‘Guides’ are informational resources, including maps, route suggestions, and city features created or curated by Fynaluxor.
  • ‘Services’ means all products, tools, and features provided via the Fynaluxor website, including offline maps and instant support.
  • ‘Content’ covers website text, images, logos, downloadable materials, and all proprietary elements.

Acceptable Use of Services

You may use our guides and website for lawful, personal travel or information only. Any use outside Malaysian legal standards or for unauthorized distribution is not permitted.

Eligibility

Services are designed for users age 13 or older, and solely for those legally capable under Malaysian law.

Parents or guardians must supervise minors accessing this site.

User Obligations

Users agree to follow these standards while using our guides and website:

  • Give accurate, current information if registering or contacting us.
  • Respect listed routes, recommendations, and legal or safety rules during your travels.
  • Avoid sharing website materials for unauthorized commercial purposes.
  • Promptly report technical issues, misuse, or safety concerns to our team.

Prohibited Activities

To ensure everyone’s safety and the integrity of our site, do not:

  • Attempt to breach website security, interfere with services, or access resources you are not authorized to use.
  • Share or copy guides, maps, or resources for commercial gain or without written permission.
  • Transmit harmful software, spam, or misleading content through the site.
  • Violate the rights, safety, or privacy of other travelers and users.
  • Attempt to defraud, impersonate, or misrepresent your identity or affiliation.

Intellectual Property Rights

All content, guides, and materials provided by Fynaluxor remain the exclusive property of Fynaluxor and its licensors. Reproduction, distribution, or modification is only allowed with prior written consent. All trademarks are respected and protected by law.

User-Submitted Content

Any content submitted (such as reviews or photos) must be accurate, respectful, and lawful. We reserve the right to moderate submissions for relevance and appropriateness.

User Content Rights and Use:

By posting or submitting content to Fynaluxor, you grant a right to use, display, and adapt such content for service improvement and marketing, unless you request removal at any time.

Privacy and Data Policy

Your privacy is protected under Malaysian law and Fynaluxor’s own policies. Personal data is handled securely and with your consent. Use of the service subjects you to the terms in the Privacy Policy linked below. See Privacy Policy

Important Service Disclaimers

Our guides offer general information and are not a guarantee of specific experiences. Always check local updates before travel.

User Advisory:

Your travel experience may differ from recommendations due to weather, events, or site changes. Results may vary.

Limitation of Liability

Fynaluxor is not liable for personal losses, interruptions, or events beyond our control while you use our guides. Use is at your discretion.

Indemnity

You agree to indemnify Fynaluxor from claims, losses, or expenses arising from your misuse of the site or breach of these terms.

Resolving Disputes and Claims

Any dispute shall first seek settlement through direct contact and, if unresolved, proceed as per Malaysian law.

Arbitration

Certain disputes may be resolved by an independent arbitrator under Malaysian procedures instead of in court.

This does not affect any right to seek statutory remedies.

Online Dispute Resolution Policies

The ODR platform provides users with an accessible, alternative venue for dispute management related to our services.

Access ODR contact options: Access ODR contact options

Applicable Laws and Jurisdiction

Malaysian law governs these terms and any related disputes or claims arising from usage.

Termination

We may restrict or terminate service access at our discretion for violations of terms, security, or legal concerns. Users may also stop using our guides at any time.

Changes

Fynaluxor can modify the site, guides, or these terms as needed. Amendments will be communicated and are effective upon posting.

Severability

If any term is found invalid, the remaining rules remain in effect. Invalidation does not affect wider agreement.

Entire Agreement

These conditions, with linked policies, represent the complete agreement between user and Fynaluxor about guide and site usage.

Contact for Terms Matters

Questions or concerns about these terms? Our team is ready to support you.

Contact Email: content@fynaluxor.sbs

Support Phone: +60 3-1342 8094

Office Address: 10100, Jalan Dr Lim Chwee Leong, George Town, Penang Malaysia

Effective starting date: January 30, 2026

Version: 1.0